CDP DAY
Datum
31aug
Tid
09:00-12:00
Plats
Online | Broadcasted live from studio
Pris
Kostnadsfritt
Presentation from CDP DAY | August 31st
Download the presentations shared with with us during Augusti 31st successful and inspiring event about Customer Data Platforms.
Millton Insights | CDP - the key to personalized Omnichannel Marketing
Treasure Data | Go Beyond Marketing with CDP and Removing Data Blindspots
Adobe | The key trends affecting the Customer Data Platform in the marketing department
Tealium & Tryg | Case: The journey of adopting CDP
ESS Group | Case: To do it all we had to know it all
Conference Partners
Adobe is changing the world through digital experiences. Our creative, marketing and document solutions empower everyone — from emerging artists to global brands — to bring digital creations to life and deliver them to the right person at the right moment for the best results.
Treasure Data enterprise CDP drives relevant customer experiences by harmonizing Data, Insights and Engagement to work in perfect unison. Empowering brands to give millions of their customers and potential customers the feeling that each is the one and only.
Tealium connects customer data– spanning web, mobile, offline, and IoT devices— so brands can connect with their customers. Tealium empowers companies to create a unified, real-time customer data infrastructure. The Tealium Customer Data Hub makes customer data more valuable, actionable, and secure.
CDP DAY
Customer Data Platform (CDP) is a hot topic in the Nordics and among our 19 000 members. Still there are many questions about business value, system structure and integrations. Therefore we will arrange Wednesday Live 31st of August 2022 around CDP. We will broadcast the event from our Studio in Stockholm.
Focus Areas:
- What is Customer Data Platform (CDP)
- Business Value of CDP
- System and Data structure using CDP
For You?
If you'd like to understand the business value of a CDP and what the best solution could be for your organisation. Then you definitely should attend the event!
Program
09:00 | Introduction by moderator from Wednesday Relations
09:10 | CDP - the key to personalized Omnichannel Marketing
Emil Björnskär, Senior Consultant - Miltton Insights
• What to think about when choosing a CDP
• Key benefits of a CDP
• How to leverage the value of a CDP
09:35 | Go Beyond Marketing with CDP and Removing Data Blindspots
Casper Andersen, Senior Solutions Consultant - Treasure Data
• How to make the most of increasingly comprehensive insights from an ever-growing data pool spanning the entire organisation
• What are the blind spots that hinder an efficient CX strategy and the creation of a truly holistic view of customers
• Use data as a connector to bring disparate parts of businesses together to earn loyalty by providing a frictionless CX and pre-empting customer needs
10.00 | Break
10:15 | The key trends affecting the Customer Data Platform in the marketing department
Andreas Bjurling, Product Sales Specialist - Data and Insights - Adobe
• The Landscape is changing - Marketing trends are forcing new ways to work
• What we have seen and what do we expect going forward
• How to change People, Process and Technology for the future of customer data
10:40 | Case: The journey of adopting CDP, story from Tealium´s customer Tryg DK
Thomas Lee, Senior Account Executive Nordics - Tealium
Martin Vinter, Senior Analytics & Martech Developer - Tryg DK
• Do's and don'ts
• The problems it solves
• Gained success and goals
• What is next?
11:05 | Break
11:15 | Panel discussion around CDP Value
Thomas Lee, Senior Account Executive Nordics - Tealium
Martin Vinter, Senior Analytics & Martech Developer - Tryg DK
Andreas Bjurling, Product Sales Specialist - Data and Insights - Adobe
Casper Andersen, Senior Solutions Consultant - Treasure Data
Emil Björnskär, Senior Consultant - Miltton Insights
11:30 | Case presentation from ESS Group - To do it all we had to know it all.
Åsa Appelqvist, Head of CRM & Insights - ESS Group
• Gain a complete understanding of our customers
• Segment our customers by behavior
• Increase CLV
• Manage multiple channels simultaneously
• Gather data from multiple sources in one place and get more secure customer data
• Optimize strategies to reach customers with the right content, at the right time in the right channel
11.55 | Summary by Wednesday Relations moderator
SPEAKERS
Emil Björnskär
Senior Consultant | Miltton Insights
Emil has a long experience in driving many large projects to transform companies' loyalty and CRM strategies. He has been working in the intersection between Business and IT, helping several leading companies to utilize the full business potential of their MarTech stack. He has advised and helped re-building some of the most well-known loyalty programs in Sweden as well as driving several successful CDP-projects from start to launch, taking customers from a basic newsletter send out to a full scale omnichannel marketing with high level personalization. Before consulting Emil was building and heading CRM/Loyalty departments, implementing MarTech platforms in companies like Daniel Wellington, Coop and H&M.
Åsa Appelqvist
Head of CRM & INSIGHTS | ESS Groups
During the past 20 years, Åsa Appelqvist has worked with CRM and relationship marketing in the experience industry, among others. at Liseberg, Moment Group and RESIA. Today she is Head of CRM & INSIGHTS at ESS Group's headquarters in Gothenburg. She has followed the digitization of how CRM has developed as the technology has been refined so that today it is almost exclusively about data-driven and behavior-driven CRM. Identifying the Customer Journey and ensuring dialogue with the right guest at the right time to achieve maximum exchange for the Company and the Guest has been a burning interest for Åsa.
Andreas Bjurling
Product Sales Specialist - Data and Insights | Adobe
Andreas is a Customer Experience Evangelist. Andreas had been with Adobe for 14 years, working with customers to transform their business to become data-driven and to drive personalisation at scale.
Casper Andersen
Senior Solution Consultant | Treasure Data
Casper Andersen is a Senior Solution Consultant at Treasure Data. He has worked in Martech for more than 10 years, where he for companies such as Teradata, Mapp Digital and Salesforce, has helped drive exceptional customer experiences for global enterprises. This has been done with a special focus on strong Customer Data Management foundation. He is currently, at Treasure Data, helping companies discover their customer data potential, by leveraging an Enteprise CDP to execute on data driven marketing.
Thomas Lee
Senior Account Executive Nordics - Tealium
Thomas, natively Danish, has over 15 years of experience working in various senior sales and business development positions across the data and software industry. Thomas holds a BA degree in Information Management from Staffordshire University and is passionate about working with brands to maximise the power of their data.
Martin Vinter
Senior Analytics & Martech Developer - TRYG
Martin Vinter has been working with CDP implementation and utilization in Scandinavias biggest insurance provider, Tryg Forsikring for several years. Martin Vinter works in a pan-nordic center of excellence that focus raising the bar throughout the business when it comes to all things related to online tech, including content targeting, online advertising, lead nurturing, web analytics and data harvest.
Mats Gustafsson
Founder & ceo - wednesday relations
Mats founded Wednesday Relations 2002 and have extended experience in marketing, sales, digital business and CRM. Mats has worked in line-positions within marketing and sales in Sweden and worldwide. Together with Wednesday Relations, Mats has created a lot of conferences and seminars, and is also a very popular and well-experienced moderator.
