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<title>Kunskapscenter</title>
<link>https://www.wednesdayrelations.org/kunskapscenter</link>
<description>Här hittar du information, tips och råd inom marknadsföring, CRM, CX, E-commerce &amp; sociala medier i form av dokument och webbsänd video.</description>
<pubDate>Sun, 03 May 2026 12:54:09 +0200</pubDate>
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<title>AI in Retail Global Report: Advancing in the Engagement Era</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/ai-in-retail-global-report-advancing-in-the-engagement-era</link>
<pubDate>Mon, 15 Sep 2025 11:36:09 +0200</pubDate>
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<title>Kundcentrerad kanalstrategi med CDON</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/kundcentrerad-kanalstrategi-med-cdon</link>
<pubDate>Fri, 25 Apr 2025 11:21:52 +0200</pubDate>
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<title>Podcast | AI in Retail</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/podcast-ai-in-retail</link>
<pubDate>Thu, 21 Nov 2024 11:40:00 +0100</pubDate>
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<title>Customer Service Benchmark Report</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/customer-service-benchmark-report</link>
<pubDate>Tue, 12 Nov 2024 12:05:33 +0100</pubDate>
<description></description>
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<title>AI in Retail Report</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/ai-in-retail-report</link>
<pubDate>Mon, 23 Sep 2024 07:35:00 +0200</pubDate>
<description></description>
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<title>10 Things Customer Experience Leaders Need to Consider in 2024</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/10-things-customer-experience-leaders-need-to-consider-in-2024</link>
<pubDate>Mon, 01 Jul 2024 13:25:00 +0200</pubDate>
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<title>Framtiden för generativ AI och digitala agenter</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/framtiden-för-generativ-ai-och-digitala-agenter</link>
<pubDate>Mon, 17 Jun 2024 12:35:00 +0200</pubDate>
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<title>5 viktiga prioriteringar för kundserviceledare 2024</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/5-viktiga-prioriteringar-för-kundserviceledare-2024</link>
<pubDate>Tue, 11 Jun 2024 11:43:25 +0200</pubDate>
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<title>Top 3 Customer Experinence Trends 2024</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/top-3-customer-experinence-trends-2024</link>
<pubDate>Mon, 10 Jun 2024 07:40:00 +0200</pubDate>
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<title>Optimizing multichannel communication for enhanced CX efficiency</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/optimizing-multichannel-communication-for-enhanced-cx-efficiency</link>
<pubDate>Fri, 07 Jun 2024 08:10:00 +0200</pubDate>
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<title>Hemligheten bakom en hög Net Promoter Score</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/hemligheten-bakom-en-hög-net-promoter-score</link>
<pubDate>Tue, 16 Apr 2024 12:13:17 +0200</pubDate>
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<title>Building Unbreakable Customer Loyalty Using Data And AI</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/building-unbreakable-customer-loyalty-using-data-and-ai</link>
<pubDate>Tue, 27 Feb 2024 11:56:31 +0100</pubDate>
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<title>AI från hajp till verklighet</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/ai-från-hajp-till-verklighet</link>
<pubDate>Fri, 23 Feb 2024 07:37:47 +0100</pubDate>
<description></description>
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<title>Top Loyalty strategies 2024</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/top-loyalty-strategies-2024</link>
<pubDate>Wed, 07 Feb 2024 07:05:00 +0100</pubDate>
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<title>Unlock the Power of Omnichannel</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/unlock-the-power-of-omnichannel</link>
<pubDate>Tue, 12 Dec 2023 10:36:21 +0100</pubDate>
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<title>CDP DAY | Autumn 2023</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/cdp-day-autumn-2023</link>
<pubDate>Mon, 30 Oct 2023 14:42:37 +0100</pubDate>
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<title>How gamification drives loyalty</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/how-gamification-drives-loyalty</link>
<pubDate>Wed, 11 Oct 2023 11:35:00 +0200</pubDate>
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<title>3 Effective Lifecycle Strategies</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/3-effective-lifecycle-strategies</link>
<pubDate>Mon, 25 Sep 2023 12:31:55 +0200</pubDate>
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<title>The AI-driven Customer Service Future</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/the-ai-driven-customer-service-future</link>
<pubDate>Wed, 13 Sep 2023 11:13:21 +0200</pubDate>
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<title>Adobe Summit - Re-live the magic</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/adobe-summit-re-live-the-magic</link>
<pubDate>Thu, 10 Aug 2023 08:51:32 +0200</pubDate>
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<title>Master your content management</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/master-your-content-management</link>
<pubDate>Sun, 18 Jun 2023 05:55:00 +0200</pubDate>
<description></description>
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<title>The ultimate guide to loyalty program strategy</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/the-ultimate-guide-to-loyalty-program-strategy</link>
<pubDate>Fri, 19 May 2023 08:41:39 +0200</pubDate>
<description></description>
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<title>Experience, The New Currency for Loyalty</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/experience-the-new-currency-for-loyalty</link>
<pubDate>Tue, 16 May 2023 09:33:32 +0200</pubDate>
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<title>5 trends shaping the future of retail</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/5-trends-shaping-the-future-of-retail</link>
<pubDate>Mon, 17 Apr 2023 08:25:00 +0200</pubDate>
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<title>The definite guide to omnichannel personalization</title>
<link>https://www.wednesdayrelations.org/kunskapscenter/the-definite-guide-to-omnichannel-personalization</link>
<pubDate>Mon, 27 Mar 2023 13:35:00 +0200</pubDate>
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