A CX Hub Webinar
The only thing constant is change. Especially when it comes to our customers expectations of how we communicate with them. Every year there are new channels and touchpoints to be managed, new types of interaction to take into account and new rules/guidlines.
In this webinar, we discussed the changes that have happened recently, will happen soon and what approaches Adobe feels will be important in the future as you navigate with your customers now and in the future.
This webinar covers:
- How as marketing professionals can we plan and approach with unforeseen changes on the horizon.
- How can we respect our customers rights and wishes in a changing regulatory and reputational landscape while also informing and delighting them with what our companies offer?
- How do we continue to do our jobs in a cookieless world?