What To Expect, How To Respond
In the face of economic headwinds, getting ahead is a lot easier when you know what to expect. That’s why we’ve done the heavy lifting for you by outlining the biggest priorities affecting Customer Experience in 2023. We spell out the changes that are coming, how consumer behavior is shifting and how you can best respond.
Watch this webinar and hear our Nordic industry experts outline:
- The four critical CX priorities you will encounter in the year ahead – along with one emerging in 2023 and beyond!
- Common mistakes, assumptions and pitfalls to avoid
- Practical tips and recommendations to be better prepared
- Key insights on the changing use of Bots, new expectations around social media, as well as changes in CX evaluation and customer expectations
Time: 45 minutes
Air date: March 9th 2023