Many companies believe they provide a superior experience to their customers, while in fact only 8% of their customers agree. We call this the experience gap. It’s the dividing line between what customers expect from the businesses they buy from, and what the businesses think their customers expect. But how can businesses avoid these experience gaps?
In this White Paper you will explore:
- The transformative potential of SAP C/4HANA and find out how the combination of operational data (O-data) with experience data (X-data) can be the most powerful weapon in your arsenal and help you close the experience gap.
- Industry use cases.
- Customer case studies.
- The why and how of SAP C/4HANA and what it all means to you.